Article 10 of Law 34/2002, July 11, the Information Society and Electronic Commerce Services Act imposes an obligation on all Internet Service Providers to have means that enable, both recipients of the service as well as competent bodies, permanent, easy, direct and free electronic access to certain information that we provide in this section.
The legal and contact information of the company are the following:
Legal owner: SolidQ Global S.A.
Trade Register of Alicante volume 3752, document 152, Page A-97866, entry 64.
Dirección: address at C/ Rey Juan Carlos I, 88 4ºC, Albatera 03340, Alicante, Spain
Tel: +34 91 4148950
How to buy
All courses in this website are shown without TAX, they will be included in the checkout process. Private and public courses delivered in USA and Spain, are TAX-free.
There are no shipping costs, since this website sells training services and no physical products.
In the English website, mainly for those courses available from US and UK, the registration and payment process will be available through our learning partners. It will be clear which ones are available through partners; SolidQ will not be responsible for any sales outside of the SolidQ websites.
In the English website, mainly for those courses available from US and UK, the registration and payment process will be available through our learning partners. It will be clear which ones are available through partners. SolidQ will not be responsible for any sales outside of the SolidQ websites.
The process is simple:
- When you visit a class, choose date and location and click on “Add to cart”, you will be redirected to the cart.
- There, you will be able to see total price, TAX will be included for those courses that are not delivered in Spain. If you have discount coupons, you may add during this process.
- To proceed with the payment, please click on the “Proceed to checkout” button. You can continue purchasing and add other courses to your cart without losing any data.
- In the checkout page, you will have the chance to login to your account (where all purchases will be stored for you to consult anytime) or not. Billing details and additional information will need to be filled in order to complete the registration process.
- You will be able to choose Direct Bank Transfer or Credit Card payment methods. When you have chosen the payment method, click on the “Place order” button:
1. Direct Bank transfer. By default, it is the CLIENT’s obligation to pay SOLIDQ invoices after 30 days from receipt of the invoice to the account number shown upon purchase completion, unless the contract or order / contract correspondingly establish these conditions different.
2. In the case of using Stripe, the payment will take effect immediately. The system will forward you to the Stripe’s security procedure and your information will be completely safe. You will have to introduce your card’s details and we will send you a confirmation email at the end of the process.
3. Paypal (available for USA classes).
- Our team will review the purchase made and then email you as soon as possible the invoice to the email provided.
If a student is unable to attend or decides to cancel a class, a reschedule will be available, as long as there is another class available to attend in a convenient location for the student within the next 12 months (if the price of the new class is higher, we will respect the price paid by the student). If there is no reallocation provided by SolidQ, the student will be fully refunded. Otherwise, the price is not refundable. If SolidQ provided dates to reschedule and the student cannot make it, there will be a 10% cancellation/processing fee, refunding the remaining of the payment.
In the event that the user does not agree, they should refrain from using the SolidQ.com websites.
All terms all used described in the previous clause are also valid and in force for any SolidQ application; including applications such as SolidQ Analytics.
Copyright and intellectual property
The user acknowledges and accepts that all trademarks, trade names or logos, content, all industrial and intellectual property rights, and/or any other elements featured on the SolidQ.com websites are the exclusive property of SolidQ Global SA and/or third parties, who have the exclusive right to use such for the purposes of trade. Under no circumstances will access to the website imply any kind of surrender, transfer, license or concession, whether in full or in part, to such rights, unless otherwise expressly provided.
In accordance with that stated in the previous paragraph, users of this website are forbidden to reproduce, copy, transfer, distribute, modify or make other uses, whether in whole or in part, of the information and content of this website without prior written permission from SolidQ Global SA.
SolidQ Global SA. is the owner of the elements that are included in the graphic design of its website, menus, HTML code, text, trademarks, logos, colour schemes, buttons, images, graphics and all other website content, as well as the layout, selection, arrangement and presentation of its contents or, in any case, has the corresponding authorization for the use of the said elements. The content of this website may not be reproduced neither in whole or in part, nor transmitted or recorded by any information retrieval system in any form or by any means without prior written authorisation from the aforementioned Entity.
Therefore, the user agrees to use this website, its content and services in a diligent and correct fashion, in accordance with the law, morals, good practices and customs, public order, good will and these general conditions of use, with scrupulous respect for intellectual property rights which correspond to SolidQ Global SA.
The user is expressly forbidden to use the website for purposes that are illegal, prohibited, and harmful to the rights of others or which may, in any way, damage the brand image or reputation of SolidQ Global SA.
The user will be held liable for all nature of damages and losses that SolidQ Global SA. may suffer as a result of a breach of any of the obligations to which they are bound by the application of these conditions.
To this effect, SolidQ Global SA. reserves the right to initiate legal proceedings in defence of its rights.
Protection of personal data
In order to provide certain services on this website the user will be required to fill out a form with the data and information requested, such that if mandatory fields, marked with an asterisk, are not completed, SolidQ Global SA. may not be able to provide the service requested.
The user will be responsible for the authenticity of the data that is provided, as well as for any false, incomplete or incorrect data and information.
Business communications and marketing campaigns
In accordance with the provisions of Law 34/2002, 11th July, the Information Society and Electronic Commerce Services Act and Law 56/2007, 28th December, Measures to Promote the Information Society amending the former, users of the SolidQ.com websites are informed that they will not be sent advertising or communications by electronic mail or any other equivalent electronic media without prior request or consent. For such purposes, users must give their consent by means of informative clauses that are included on each of the forms through which personal data is collected.
Users may indicate not to receive commercial information by means of the empty boxes included in such informative clauses.
However, in any case users may object to or express their decision not to receive commercial information by electronic means by sending an email to: firstname.lastname@example.org .
Responsibility of the website owner
SolidQ Global SA. does not guarantee the absence of viruses or other elements in the content, consequently it will not be held liable for damage to equipment or systems of users caused by possible computer viruses that could have been contracted when the user browses the website.
Similarly, the owner of the SolidQ.com websites cannot control or guarantee continued access or correct viewing, downloading or use of the items and information on its websites, which may be prevented, hindered or interrupted by factors or circumstances beyond its control and is not responsible for interruptions, delays or malfunction of the service when this is due to causes beyond the control of SolidQ Global SL., by force majeure or any other causes attributable to the user.
SolidQ Global SA assumes no responsibility for the contents and opinions expressed by the users of the SolidQ.com websites or for the information contained on third party websites which can be accessed through the search engines or links on the SolidQ.com websites.
Use of the Web by minors
Minors must always request permission to their parents, tutor or legal representative before accessing the SolidQ.com websites.
The parents or legal tutors of the minors are the ones who are in the last term entitled and legitimized to authorize, limit and also ban the access to precise information or contents of the SolidQ.com websites.
The access and use of the web site to non-authorized minors is completely banned. SolidQ Global SA understands that from the moment a minor has access to the SolidQ.com websites, it is under the permission of his/her parents, tutor or legal representative.
SolidQ Global SA informs that there are computer programs that allow to leak and block the access to certain contents and services. These programs are used, among other functions, so that parents decide which services or contents a minor can access.
These programs can be useful tools to look after the interests of the minors without stopping or limiting access to the opportunities that Internet may offer him/her.
Applicable legislation and jurisdiction
The SolidQ.com websites complies with the general rules in force: among others, Law 15/1999, 13th December, Protection of Personal Data, Royal Decree 1720/2007 21st December, approving the Regulations implementing the Data Protection Law and the Law 34/2002 11th July, Information Society and Electronic Commerce Services.
In the case of any dispute or conflict that may arise in relation to the SolidQ.com, websites, Spanish law will be applied, with the Courts of Spain being responsible for resolving any legal issues, parties expressly waive any other jurisdiction to which they may be otherwise entitled.